Returns
Zephyr Industrial accepts returns on unused products within 30 days of purchase unless otherwise stated.
To qualify for a return:
- The product must be unused
- The product must be in its original packaging
- Proof of purchase must be provided
Non-Returnable Items
Certain items may not be eligible for return including:
- Opened chemical products
- Custom or special-order items
- Clearance or discounted items
Refunds
Once a returned item is received and inspected, Zephyr Industrial will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within a reasonable timeframe.
Shipping Costs
Shipping costs are generally non-refundable unless the return is due to a fault or error by Zephyr Industrial.
Customers are responsible for return shipping unless otherwise agreed.