Answers to your popular questions
About Zephyr Industrial
Our products were developed from real-world industry experience, with a focus on creating effective solutions for professionals who need products that perform.
Our products are primarily designed for professional and trade use, including:
- Vehicle wrap and signage professionals
- Window tint installers
- Automotive businesses
- Detailers
- Signwriters
- Workshops
- Commercial and industrial users
Always read the product label and relevant Safety Data Sheet (SDS) before use.
D-TAC Glue & Residue Remover
D-TAC is a professional-strength glue and residue remover developed to tackle stubborn adhesive left behind after removing vinyl wraps, window tint, stickers, decals, high-visibility striping and other adhesive-backed products.
Spray. Scrape. Wipe clean.
D-TAC is designed to help remove stubborn adhesive and sticky residue, including residue left behind from:
- Vinyl vehicle wraps
- Window tint
- Stickers and decals
- Signage vinyl
- High-visibility vehicle striping
- Labels and other adhesive-backed materials
Shake well before use and always wear the appropriate personal protective equipment.
Apply D-TAC neat to the affected area and allow it to dwell for approximately one minute. Wipe the softened adhesive away with a suitable cloth or use an appropriate plastic scraper for stubborn residue.
Repeat the process if required and finish by cleaning the surface with isopropyl alcohol where appropriate.
Always test D-TAC on a small, inconspicuous area before proceeding with the entire surface.
Yes. Depending on the surface and application, D-TAC can be used in conjunction with an appropriate plastic scraper or a suitable razor blade/scraper.
Extra care must be taken when using blades to avoid scratching, cutting or otherwise damaging the underlying surface. Always determine whether the surface is suitable before using a blade.
Surface types, paint systems, previous repairs and finishes can vary considerably. For this reason, always test D-TAC on a small, inconspicuous area first before applying it to a larger area.
Extra caution should be taken with damaged, deteriorated, freshly painted, repaired or unknown paint finishes.
No. D-TAC is designed to be used neat unless otherwise specified on the product label.
We recommend finishing the process with an appropriate surface cleaner, such as isopropyl alcohol where suitable, to ensure the surface is clean and ready for the next stage of work.
D-RAZE Graffiti Remover
D-RAZE is Zephyr Industrial’s professional-grade graffiti removal solution, developed to assist with the removal of unwanted paint, markings and graffiti from suitable surfaces.
Surface compatibility can vary significantly depending on the substrate, coating and type of paint or marking being removed.
Always follow the directions on the D-RAZE label and test the product on a small, inconspicuous area before treating the entire surface.
Results can vary depending on the type of paint or marking, how long it has been on the surface, environmental exposure and the surface underneath.
Some applications may require more than one treatment.
Product Safety
Yes. Zephyr Industrial chemical products are intended for professional use and appropriate PPE should be worn.
This may include protective gloves and eye protection. Products should be used in a well-ventilated area and in accordance with the product label and Safety Data Sheet.
Safety Data Sheets for applicable Zephyr Industrial products can be accessed through the safety information provided with the product and through our website.
Always read the relevant SDS before using a chemical product for the first time.
No. Do not mix our chemical products with other chemicals unless specifically instructed to do so in official Zephyr Industrial product information.
Store products securely in a cool, dry place away from direct sunlight, excessive heat and incompatible materials. Keep containers properly sealed when not in use and follow all storage instructions shown on the label and SDS.
Ordering & Shipping
Zephyr Industrial products can be purchased directly through our online store.
Zephyr Industrial operates primarily as an online store. Our warehouse and office are not a walk-in retail shop.
Visits, collections or meetings at our warehouse/office are by appointment only.
Where collection is available, it must be arranged with us in advance. Please do not arrive at our warehouse without an appointment or confirmed collection time.
Yes. We offer shipping to customers across Australia, subject to carrier availability and any transport restrictions that may apply to particular products or locations.
Delivery times depend on your location, the products ordered and the freight service being used.
Once your order has been dispatched, delivery timeframes are controlled by the freight provider and may be affected by regional or remote locations, weather, peak periods and other circumstances outside our control.
Some chemical products may be subject to freight, dangerous goods or carrier restrictions. If a product cannot be shipped using a particular service or to a particular location, we will advise you where possible.
Orders, Returns & Support
If you need to change or cancel an order, contact us as soon as possible. Once an order has been processed, packed or dispatched, we may not be able to change or cancel it.
Contact Zephyr Industrial as soon as possible and provide your order details along with clear photographs of the packaging and damaged product.
Please retain the product and packaging while we assess the issue.
Contact us with your order number and details of the product received so we can investigate and arrange the appropriate solution.
Returns are handled in accordance with our Returns Policy, Terms & Conditions and your rights under Australian Consumer Law.
Please contact us before returning a product so we can provide the appropriate instructions.
Trade & Business Customers
Yes. Zephyr Industrial products are designed with professional users in mind, and we welcome enquiries from automotive, wrapping, tinting, signage, detailing, commercial and industrial businesses.
For businesses interested in larger quantities, wholesale opportunities or stocking Zephyr Industrial products, please contact us directly to discuss your requirements.
Absolutely. Contact the Zephyr Industrial team and tell us what you’re trying to remove, the surface you’re working on and the application. We can help point you towards the most suitable product.
For everything sticky, stuck and stubborn — D-TAC gets it gone.
Find the Right Solution for Your Job
Not sure which product is right for your application? Explore our professional chemical solutions or get in touch with the Zephyr Industrial team for guidance.